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Important Information

• This event is licensed for all ages
• All patrons, regardless of age, must hold a valid ticket
• For the best experience, patrons are strongly encouraged to arrive early for the event and leave additional time for the Security Screening Process when entering the Arena. This process will include mandatory bag searches and patron screening.
• If you’re planning to catch public transport visit transportnsw.info for the latest travel advice
• Backpacks and bags smaller than 15 × 20 cm are permitted – No bags over a5 (20 cm x 15 cm) will be permitted
  15x20cm 이하의 백팩 및 가방은 허용됩니다. 
• Sealed 600ml PET bottle of water allowed
  밀봉된600ml 플라스틱 물병은 허용됩니다.  
• Empty plastic drink bottles allowed
  비어 있는 플라스틱 병은 허용됩니다.  
• Hydration Station (water fountain) facilities are available within the Arena. Please bring your empty water bottles – (No glass, hard plastic or metal & no bottles larger than 600ml). 
• Share your tickets with the group coming with you before you arrive. More info on ticket sharing here
• The Arena is now 100% cashless, please bring your card or phone for payments
• Follow signage and the directives of staff at all times
• Patrons must only sit in the seat number printed on your ticket
• Each concert attendee is welcome to bring one light stick (of any brand). Please ensure this is a regular size and not excessively large
• Chains of any sort are not permitted, including those on clothing. Please leave these items at home
• Signs must not be bigger than 30cm x 30cm and cannot be light up or made of hard material (e.g. perspex). Please note Pickets exceeding the above size will also not be permitted (measurement must include handle)
• Battery-operated fans are not allowed. The venue is indoors and air-conditioned
• Professional cameras or cameras with a detachable lens, telephoto lens or a lens that extends 5cm from the body of the camera are not permitted (flash photography is also not allowed)
• We have a cloakroom for oversized or unsuitable items, the cost is $10, and the proceeds will be donated to a Qudos Bank Arena charity partner
• Strobe lighting effects will be used throughout the performance
• Qudos Bank Arena values the safety of all patrons. To report anti-social behaviour or if you require assistance, SMS 0428 785 717 with your issue and location during an event

IMPORTANT COVID INFORMATION:

• Face Masks are recommended
• NSW Health recommends people who are sick or have tested positive for COVID stay home until their symptoms have gone
• Please regularly wash your hands and/or use sanitiser whilst at the Arena
• For more information regarding COVID, please visit the NSW Health website